Privacy Policy

Effective Date: [Effective Date]
Jola Sola Studios (“Jola Sola,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, place an order, submit an inquiry, join our newsletter, or book creative services.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

Name
Email address
Shipping address
Billing address
Phone number, if provided
Order details
Project inquiry details
Booking and appointment information
Messages, references, and files you send to us
Newsletter sign-up information

Information collected automatically

IP address
Browser type
Device information
Site activity and usage data
Cookies and similar tracking technologies

Payment information
Payments may be processed through third-party payment providers. We do not store full payment card numbers on our servers unless specifically stated at checkout.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer service and respond to inquiries
Deliver booked services
Communicate about orders, projects, updates, and scheduling
Send newsletters or marketing emails if you opt in
Improve website performance and user experience
Prevent fraud, abuse, or misuse of the site
Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only as needed to operate our business, such as:

Payment processors
Shipping carriers
Website hosting and ecommerce platforms
Email marketing platforms
Scheduling and form tools
Professional service providers, such as legal or accounting support, when necessary

We may also disclose information if required by law or if needed to protect our rights, customers, or business.

4. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to understand site traffic, improve performance, remember preferences, and support marketing efforts. You can usually manage cookie settings through your browser.

5. Email Marketing

If you subscribe to our newsletter, we may send you updates about product drops, studio news, releases, and services. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at [Contact Email].

6. Data Retention

We retain information only for as long as reasonably necessary to:

Complete orders and services
Maintain records
Resolve disputes
Enforce agreements
Meet legal, accounting, or tax obligations

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Breach Notice

If we are required by applicable law to notify affected individuals of a security breach involving personal information, we will do so in accordance with the law.

9. Third-Party Links

This site may contain links to third-party websites, platforms, or services. We are not responsible for their privacy practices, content, or policies.

10. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Your Choices

You may:

Request to update or correct your information
Unsubscribe from marketing emails
Contact us with privacy-related questions

To make a request, contact us at [Contact Email].

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

13. Contact

If you have questions about this Privacy Policy, contact:

Jola Sola Studios
[Business Address]
[Contact Email]